Because buying it cheaper is better!

Awaken works with MVC on their digital transformation to elevate their online experience, aimed at optimising
high traffic points, high bounce rate, low conversion.

The Solution

Tasked on leading the UX Strategy of this project, the challenge was to “Analyse, prioritise, and deliver” clear next steps and a set of solutions for both the UX/Ui principles being applied together with a road map to addressing the primary challenges for this client: High Traffic point, High Bounce Rate, Low Conversion.
Unless you present a clear consistent plan, there is always the risk your suggestions will just get left in some executive’s to-do list purgatory. In this particular task, I followed a light & lean approach to fit a tighter budget and timeline.
By placing the user at the core and understanding the usability and visual issues of this project, we can confidently move forward to designing a perfectly balanced strategy while always keeping a focus on the bigger picture. Beyond fixing glaring issues, you also want to reveal new opportunities for conversion and engagement.

Result

  • Delivered in stages to A-B test in small groups. The new improved UX/UI was ready to work across all 8 languages, regions & categories MVC covered.
  • A UX/UI that allows MVC the ability to leverage white-labeling opportunities. (This was also the same Framework purchased by The Sun for their Vouchercode platform)
  • 6 months after completing my Ux/Ui delivery for this project and launch of the new mobile-first, MyVouchercodes.co.uk quickly rose from the 4th to the 2nd most popular voucher platform in the UK, with a 34.3% uplift.
  • 8 months after launch the MyVouchercodes.co.uk was purchased by GoCompare for £35.7million, which was for many reasons an indication of the success of this transformation project.

ROLES & SERVICES:
UX/UI
CREATIVE & ART DIRECTION
MARKETING & CONTENT DESIGN
3RD PART DESIGN SERVICES