Case study | 2 min read

Beyond

smart

The client

Waterfall for Creative EC

Waterfall is an innovative solution designed to address the pressing challenges faced by water companies worldwide.

With the increasing strain on supplies caused by soaring summer temperatures, growing populations, and industrial consumption, governments are demanding stricter penalties for companies that fail to meet leak reduction targets.

However, the current water management solutions suffer from limited functionality, complexity, and excessive costs, hindering stakeholders in the water ecosystem from staying competitive and winning over their customers. Waterfall offers a comprehensive suite of tools, including a customer-centric mobile app, to transform water management and deliver significant benefits to water companies and their customers.

Waterfall understands the critical need for efficient water management in the face of environmental and economic challenges. Committed to empowering water companies, the company has collaborated closely with industry leaders to develop a groundbreaking solution. By offering a holistic approach to water management, Waterfall helps its clients achieve leak reduction targets, optimize network pressure, reduce per capita consumption, lower customer bills, enhance customer relationships, improve leakage detection, reach customers in hard-to-reach areas, expedite water meter programs, and gain valuable data insights for future business innovation.

The solution

Waterfall's cutting-edge solution is centered around an intuitive mobile app available on both IOS and Android platforms. The app is tailored to cater to the unique needs of customers from different demographics. Seamlessly integrating with a hardware device that leverages machine learning and utilizes multiple network connections, Waterfall's technology empowers water companies to monitor water usage down to a teaspoon in any household.

Key Benefits:

Meeting and Exceeding Leak Reduction Targets: Waterfall equips water companies with the tools to proactively detect and resolve leaks, enabling them to surpass their leak reduction targets.
Optimising Network Pressure: By optimising average network pressure, Waterfall helps reduce stress on pipes, fittings, and valves, ensuring the longevity and reliability of the water infrastructure.
Reducing Per Capita Consumption: Waterfall enables water companies to exceed targets for reducing per capita water consumption by providing customers with real-time insights into their water usage, encouraging responsible consumption habits.
Lowering Customer Bills: Through accurate tracking and analysis of water usage, Waterfall helps water companies identify opportunities for cost savings, ultimately resulting in reduced customer bills.
Enhancing Customer Relationships: Waterfall facilitates closer customer relationships by providing personalised water usage data, enabling water companies to engage with customers and offer tailored solutions.
Improving Leakage Detection: Waterfall's intelligent system utilizes pressure and flow data at each supply point, streamlining the "Find and Fix" process for leakage detection and minimizing water loss.
Reaching Customers in Hard-to-Reach Areas: Waterfall's solution is designed to onboard customers in challenging locations such as flats and multiple occupancy sites, expanding the reach and impact of water companies.
Accelerating Water Meter Programs: Waterfall expedites the implementation of new water meter programs, reducing time and costs associated with installation.
Unlocking Data Insights: By collecting and analysing valuable data, Waterfall empowers water companies to gain insights that drive future business innovation and strategic decision-making.

Conclusion

Waterfall for Creative EC revolutionises water management by providing a comprehensive suite of tools and a customer-centric mobile app to tackle the challenges faced by water companies worldwide. With its state-of-the-art technology and commitment to improving efficiency, reducing water loss, and enhancing customer experiences, Waterfall enables water companies to meet their targets, lower costs, and build a sustainable future. By adopting Waterfall's innovative solution, water companies can achieve financial rewards and gain a competitive advantage through their commitment to leak reduction and green credentials, ultimately transforming the water ecosystem for the better.